…ng requires self-awareness. More often than not, leaders reserve their perceptions. This means that sometimes, you listen with expectations, failing to consider that true listening requires attention and mindfulness. When you’re fully present, you are encouraged to let go of your perceptions and expectations. This is where connections are formed. Valerie Brown alludes that “each conversation is the relatio…
Jaleel & Nicole
I'm a strong believer that Empathy is the greatest cross-functional leadership trait needed in modern-day work. Without out it, you miss out on a true connection between yourself, your colleagues, your partners and your customer.
Empathy is often dismissed and thought of as fluffy wishy-washy feeling that belongs to a sing-along at a campfire. But it shouldn't be this way. This post has three key tips to be more empathetic:
1. Paraphrase: Active listening for verbal cues
2. Question: asking curiously and respectfully
3. Watch for non-verbal cues: pay attention and mimic body language and gestures.
Let's practice these on a daily basis to show each other that we are all human, after all. 👍